Frequently Asked Questions

Everything you need to know about shopping with Rose St Trading Co

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return, and please note that return shipping costs are the responsibility of the customer unless the item is faulty.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. If you need to make changes, please contact us within 1 hour of placing your order. Once an order has reached the shipping stage, we are unable to cancel or modify it.

Are your products ethically sourced?

At Rose St Trading Co, we prioritize quality and integrity. We work closely with our suppliers to ensure that all products meet our high standards for ethical manufacturing and sustainable sourcing.